Why onboarding needs a guide, not another tooltip
Product tours and help articles assume the user knows what to ask. New users often don’t. They hesitate on a document upload, misunderstand a field, or get stuck on a permission screen — and leave. A human guide fixes this instantly, but you can’t put one next to every new user.
An AI onboarding agent can be there for everyone. It explains each step in plain language, answers questions as they come up, and does the fiddly parts with the user.
What the onboarding agent does
Talks the user through each step
Natural voice guidance in 99+ languages, with questions answered on the spot.
Sees the screen
With the user’s permission, it looks at their screen to understand where they are stuck.
Moves them to the right page
The agent navigates your app and opens the forms the user needs.
Fills forms with them
The user answers out loud; the agent fills the fields and asks them to confirm.
Collects documents
It asks for documents on camera or by upload and checks they are readable.
Picks up where they left off
If the user drops out, the next session resumes at the same step.
Built into your product
The agent runs inside your own web or mobile app through the Vanira SDK, using in-app actions you define — navigate to a page, open a form, run your own function. It only does what you allow, and every action is visible to the user.
How it works
- 01
Map your onboarding
List the steps, forms and documents a new user needs.
- 02
Expose the actions
Tell the agent which pages it can open and which fields it can fill.
- 03
Embed the agent
Add it to your app with the web or React Native SDK.
- 04
Measure completion
See where users needed help and how many finished.
Who uses it
Delivery and gig partners
Sign up riders and partners with document collection in their language.
Fintech account opening
Guide users through forms and KYC without a call centre.
SaaS products
Get new accounts to their first success faster.
Marketplaces
Onboard sellers with catalogue and payout setup.
Frequently asked questions
What is an AI onboarding agent?
An AI agent that guides new users through sign-up and setup by voice, can see their screen, navigates your app and fills forms with them, so more users complete onboarding.
Can it act inside our app?
Yes, through in-app actions you define in the Vanira SDK — for example opening a page, opening a form or calling one of your functions.
Does it work on mobile?
Yes. Vanira provides a React Native SDK for mobile apps as well as SDKs for the web.
What if the user leaves halfway?
The agent can resume a session where it left off, so the user continues from the same step next time.