NEXT GEN COLLECTION INFRASTRUCTURE

AI-Powered
Collection beyond
Automation

AI-Powered Collection at every step of your debt collection journey. One powerful and intelligent Platform built for maximum Recovery.

Trusted By Leading Financial Institutions
SarvagramSMFG India CreditHDB Financial servicesCSB BankTata CapitalTVS CreditJana Small Finance BankBobcardVastu housing financeCapri globalIKF FinanceArcilIARCTrueCreditsKisshtVarthanaQuid CashMobikwikCredRightChinmay FinleaseMoneyviewSalaryseFibeAbhiyan CapitalCasheKreditbeeOLYVPaymeUGRO CapitalIndifiCreditt+SarvagramSMFG India CreditHDB Financial servicesCSB BankTata CapitalTVS CreditJana Small Finance BankBobcardVastu housing financeCapri globalIKF FinanceArcilIARCTrueCreditsKisshtVarthanaQuid CashMobikwikCredRightChinmay FinleaseMoneyviewSalaryseFibeAbhiyan CapitalCasheKreditbeeOLYVPaymeUGRO CapitalIndifiCreditt+

The Problem.

Solving Debt
Recovery Challenges

Traditional collection methods are broken. Fragmented systems and manual workflows lead to leakage and poor customer experiences.

Your dashboards don't show the full lifecycle of a delinquent account.
You're juggling multiple systems that don't talk to each other.
Getting a clear view of your collection performance takes weeks.
Your collection strategies are static and lack personalization.
Your agents are overwhelmed, and your customers are irritated.
You're often making decisions based on outdated information.
Your compliance checks are manual, time-consuming, and prone to errors.
You need IT help every time you want to tweak your collection strategy.

Omnichannel Lifecycle.

AI Meets Field Execution

With You At All Times!

Engage borrowers intelligently across every stage of delinquency with automated, personalized outreach via voice, WhatsApp, SMS, and field.

T-4 > T

Pre Delinquent

Voice Bot IVR, SMS, WA

AI-Powered Digital Stack to Significantly Reduce Bounce Rate and Improve User Engagement and Retention.

T+1 > T+5

Early Delinquent

Multi Lingual Calling, SMS, WAs

Automate Missed Repayments, Bucket High-Risk Customers, Route to Voice for Recovery.

T+30

Bucket 1

Voice Bot Multi Lingual Calling

Automated Workflows Ending with Voice Channels for Maximum Issue Resolution and Customer Satisfaction.

T+30 > T+60

Bucket 2

Field Intervention + Voice Bot

High Intensification on Low Response & High Risk with Field-End Workflows.

T+60 > T+90

Bucket 3 & NPA

Skip Tracing, Field, Legal

Workflows prioritising Field Intervention for low contact and legal for Intent. Best suited for max resolution.

Core Modules.

Efficient. Effective. Compliant.

Workflow Automation

AI-backed segmentation classifies borrowers by risk, while cost-recovery estimates guide decisions. It simplifies collections—plug in, analyze, and execute with precision.

Risk-based Segmentation
Cost-Recovery Estimates
Real-time Execution

Digital Legal Module

Automate digital and physical notices with tracking, trigger AI-powered legal outreach, ensure compliance, and monitor real-time case updates with pin-code level analytics.

Notice Automation
AI Legal Outreach
Pin-code Analytics

Sovereign Field App

AI-powered case allocation enables rapid field deployment across India. Supported by a seamless Uber-like interface, geo-tagging, and full channel integration.

Geo-tagging
Case Allocation
Field force Integration

Agent Personas.

Experience the future
of collections - Netra

Netra Collection Officer

Human-like voice bot trained to be an effective and compliant collection manager.

Netra Reminder

Automated, personalized reminders that drive intent and maintain relationship.

Netra Payment Negotiator

Intelligent negotiation capabilities to resolve dues and capture commitments.

NETRA AI

Compliance first AI

On-ground Execution.

Where Intelligence
Meets Execution

Leverage AI-driven insights, phygital tools, and skilled field agents to optimize every doorstep interaction—enabling faster resolutions, smarter recoveries, and full compliance.

Smarter, Scalable, and Effortlessly Efficient

Redefine on-ground execution with precision, accountability, and a tech-first approach. Collection Infrastructure built for ambitious lenders.

Sovereign Voice & Vision AI.

Vanira is making the agentic future real. Build agents with eyes and hands on your DOM and servers.

Industry Leading
Latency
Zero-Lag Optimization

Industry Leading Latency

Proprietary communication protocols engineered for human-grade conversation loops without perceptible delay.

The Jarvis Engine

Multi-agent orchestration for complex workflows. Deploy a specialized AI workforce that maintains state across every user interaction.

Voice Browser Operator

Eyes and hands on the web. Direct DOM manipulation, autonomous navigations, and real-time form execution powered by the Voice SDK.

WebRTC Transport

Stateful Media Streams. Full-duplex WebRTC connections ensuring rock-solid stability and zero-jitter voice data transmission.

[20:14:02] STT: "नमस्ते, मुझे बुक..."
[20:14:02] LLM: EXECUTE sync_calendar
[20:14:03] TTS: SYNTHESIZING response...

Dev Observability

Deep Traces & Debugging. Real-time visibility into LLM chains, STT confidence scores, and action execution logs.

Full-Stack Agency

Absolute Extensibility. Inject custom LLMs, proprietary STT models, or unique voice synthesis pipelines into your operator.

Autonomous Workflows

Self-Correcting Browser Logic. Agents capable of reasoning through multi-step processes and recovering from UI errors autonomously.

"Add this to my cart"
"Adding to cart... Done!"
Store
1
Add to Cart
Cart
Pay Now

Voice-to-UI Bridge

Autonomous form fills, navigations, and real-time state manipulation. The SDK bridges the gap between voice and browser UI for a true multi-modal experience.

Hindi
Telugu
Tamil
Kannada
Marathi
Bengali

Indic Native Models

Fine-tuned for Bharat. 11+ regional dialects with state-of-the-art phonetic accuracy for localized operator sessions.

New Capability

Multimodal Vision AI

Live Video Streaming

The agent calls vanira_live_vision mid-call — not a passive attach button. Continuous ~1 FPS feed for damage checks and live walkthroughs.

Agent-Triggered Uploads

KYC docs, receipts, and photos via vanira_upload and vanira_camera — configured in the dashboard, blocking until media_id returns.

Secure Routing

Route media payloads to custom webhooks or proprietary ML models in real-time with enterprise-grade privacy.

KYC Verification
Visual Inspection Active
Refund Request
Assessing Damage...
Parts Enquiry
Identifying Hardware...
Shopping Assistant
Checking Availability...
Student Doubt Solving
Solving Equation...
Scan target
ID_PHOTO (99%)
MRZ_TEXT (98%)
Core Architecture

Infinite Persistence

Flawless memory across sessions. Agents pick up right where the user left off, maintaining total context indefinitely without token limit exhaustion.

Yesterday's Call
14:30 PM
"My coffee machine is broken, model X12"
"I've logged a ticket for your X12 machine."
Today's Call
Live
"Hi, calling about my ticket."
"Hi! Calling about the X12 machine ticket from yesterday? A replacement is on the way."
Seamless Handoffs

Omnichannel Experience

Flawless memory across every medium. Whether a user chats on WhatsApp, follows up via Web Chat, or jumps on a Voice Call, the agent remembers everything. It feels like talking to the exact same dedicated person, maintaining context indefinitely.

WhatsApp Thread10:45 AM
"I need help with my booking #123"
CONTEXT HANDOFF
Voice Call
00:14
Agent: "Hi there! I see you were just asking about booking #123 on WhatsApp. Let's get that sorted out right now."

Build Anything.

One SDK. Infinite Agency.

Product Demoing

Autonomous walkthroughs with real-time UI reveals. Show, don't just tell.

Support Specialists

Technical troubleshooting with direct backend integration and diagnostic control.

AI Teachers

Interactive learning with voice-guided UI exercises and real-time feedback loops.

Sales UI Operators

High-conversion deal closing with autonomous form execution and checkout control.

client.uploadMedia()

Native Multimodal Vision

From AI tutors to field technicians, build secure agents that can truly see. Enable vision capabilities with a single line of code, allowing your agent to natively inspect live video feeds, documents, and screenshots without complex backend routing.

media_upload.ts
import { VaniraClient } from '@vanira/sdk';

const client = new VaniraClient({
    agentId: 'ag_math_tutor',
    callId: session.call_id,
    serverUrl: session.worker_url
});

// The user uploads a photo of their homework mid-call
client.on('connected', async () => {
    await client.uploadMedia(homeworkImage, 'document', 'Help me solve this equation');
    console.log("Agent natively inspects the image in real-time");
});

await client.start();
new SessionManager()

Stateful AI Workers

Build teachers, receptionists, and account managers that never forget. By enabling persistence, your agents automatically remember historic conversations and user contexts, providing a deeply personalized experience every time they connect.

receptionist.ts
import { SessionManager } from '@vanira/sdk';

// Initialize a session manager for the medical receptionist
const session = new SessionManager('widget_medical_receptionist');

// Automatically re-claims and restores previous chat history across page reloads
const isRestored = session.claimSession();
const data = session.getSession();

/* * The agent automatically retains historic context: * "Hi Sarah, are you calling to reschedule your * dermatology appointment from last Tuesday?" */
POST /calls/outbound

Omnichannel Deployment

Launch your AI workforce across web, telephony, and messaging platforms simultaneously. A user can start a conversation on WhatsApp and continue it over a voice call with the exact same agent, completely out-of-the-box.

outbound_trigger.ts
// Escalate a WhatsApp chat to a live outbound voice call
const response = await fetch('https://api.vanira.io/calls/create', {
  method: 'POST',
  headers: { 'x-api-key': process.env.VANIRA_API_KEY },
  body: JSON.stringify({
    agent_id: 'ag_sales_rep',
    toNumber: '+18001234567',
    // By passing the same prospect ID, context syncs instantly
    prospectId: whatsappSession.prospectId
  })
});