Vanira AI Pricing

Pricing AI voice infrastructure shouldn't require a PhD in telecoms billing. Vanira AI pricing is built around one idea: you pay for what your customers actually use—active call minutes and concurrent channels—not idle seats collecting dust in a spreadsheet.

This guide explains how Vanira's pricing model works, what's included at each tier, and how to compare the total cost of AI-powered voice against legacy per-seat and per-port licensing.

Vanira AI pricing is a usage-based model covering the full agentic voice platform: inbound and outbound orchestration, real-time CRM integrations, conversation memory, multilingual voice agents, and enterprise analytics—all on a single plan.

There are no separate products to license for inbound vs outbound. No add-on fee per language. No hardware to provision. You choose a tier that fits your call volume and scale from there.

Active usage billing: You're billed for call minutes where the AI voice agent is live—not for configured channels sitting idle between peak hours.

Concurrent channels: Each tier includes a concurrent channel allowance. Enterprise plans offer unlimited concurrency with committed-use discounts for predictable volume.

Platform fee: A flat platform fee covers the orchestration layer, integrations, operator controls, QA tooling, and support—everything needed to run production voice AI without surprise add-ons.

Overages: Usage above your tier rolls into standard overage rates. No service interruption, no emergency procurement.

Vanira offers two primary tiers—Growth and Enterprise—plus a guided pilot for teams proving out their first intent before committing.

Pilot — Ideal for single-intent proof of concept. Fixed scope, fast time-to-value, full platform access. Outcome: live containment data before you sign a production contract.

Growth — For scaling teams running multiple intents across inbound and outbound. Includes standard CRM integrations, multilingual agents, session memory, and business-hours support.

Enterprise — For large organizations with custom volume, compliance requirements (HIPAA, PCI), dedicated CSM, 99.99% SLA, and private deployment options.

Contact Vanira to get a quote scoped to your call volume and integration complexity.

Traditional contact center platforms charge per agent seat whether or not a call is happening. At 500 seats with 60% occupancy, you're paying for 200 idle licenses every month. Vanira's model flips this: you pay only when the platform is working.

Every Vanira plan—including the Pilot—ships with:

• Unified inbound + outbound on the same orchestration layer
• Real-time CRM integrations via standard API connectors
• Multilingual voice agents without per-language licensing
• Operator controls and guardrails for policy-accurate deployments
• Intent, containment, and outcome analytics (not just call volume)
• Warm human handoff with full conversation context

Enterprise plans add dedicated infrastructure, advanced compliance tooling, custom voice personas, and a committed-use SLA.

Start with the Pilot if you have one high-volume intent (appointment reminders, order status, payment reminders) and want live containment data before committing.

Move to Growth when you've validated one intent and are ready to expand to multiple queues, outbound campaigns, or additional languages.

Choose Enterprise when you need custom SLAs, HIPAA or PCI compliance, private cloud deployment, or a dedicated customer success team for rollout across regions and business units.

Explore how teams in BFSI, healthcare, education, and collections have structured their pilots.

Legacy IVR migrations cost millions. Per-seat contact center licenses scale linearly with headcount. Vanira's TCO advantage comes from three places:

Automation leverage: One AI voice agent handles thousands of concurrent conversations. Headcount grows only for complex, high-value work—not tier-1 resets and reminders.

Iteration speed: Changing a script or adding a language takes hours with Vanira's operator controls, not weeks of vendor-managed IVR engineering. Faster iteration means faster ROI.

Outcome-linked metrics: Vanira tracks intent, containment, and resolution—not just AHT and call volume. Teams invest budget where automation is proven, not where they hope it works.

No idle seat waste. No per-language tax. No separate inbound and outbound contracts. Vanira's usage-based pricing aligns cost to value—you pay more only when you're serving more customers, which is exactly when the ROI is there to support it.